HH Sealcoating and Asphalt (“HH Sealcoating and Asphalt,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, request an estimate, submit a form, or opt in to receive text messages or other communications from us.

By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide Directly
- Name
- Phone number
- Email address
- Property address or project location
- Service details, project preferences, and any other information you choose to provide

Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited and time spent on our site

This information may be collected through cookies, analytics tools, and similar technologies used to improve website performance and user experience.

2. How We Use Your Information

We may use the information we collect to:
- Respond to inquiries and provide service estimates
- Schedule appointments and manage projects
- Send service-related updates, reminders, and notifications
- Communicate about requested services
- Send promotional offers or marketing communications, where permitted by law
- Improve our website, services, and customer experience
- Maintain internal records and business operations
- Protect against fraud, unauthorized activity, or legal liability
- Comply with applicable legal, regulatory, or contractual obligations

3. How We Share Information

We do not sell your personal information, and we do not share, rent, or transfer your personal information to third parties for their own marketing or promotional purposes.

We may disclose your information only in the following limited circumstances:
- To service providers or contractors who help us operate our business, such as website hosting providers, CRM platforms, scheduling systems, payment processors, customer communication providers, or IT support vendors
- To subcontractors or operational partners strictly as needed to perform services you requested
- To comply with legal obligations, court orders, law enforcement requests, or regulatory requirements
- To protect our rights, safety, property, customers, or business operations
- In connection with a business transfer, merger, acquisition, or sale of assets, if applicable

Any third-party service provider acting on our behalf is authorized to use your information only as necessary to provide services to us or to you.

4. Text Messaging and SMS Communications

If you provide your mobile phone number and opt in to receive text messages from HH Sealcoating and Asphalt, you consent to receive text communications related to:
- Estimates and follow-up communications
- Appointment scheduling and reminders
- Project updates and service notifications
- Customer service communications
- Promotional or marketing messages, if you have provided the required consent

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly using the contact information below.

Your consent to receive text messages may be revoked at any time, and we will process opt-out requests in accordance with applicable law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors, platforms, aggregators, and providers that help us deliver text messaging services.

Any sharing with service providers is limited to support of our business operations and excludes use of your mobile opt-in data for their own marketing purposes.

5. Email Communications

If you provide your email address, we may use it to send you service-related messages and, where permitted, promotional communications. You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us directly. Please note that we may still send non-promotional service or transaction-related communications when necessary.

6. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand website traffic, and enhance user experience. These technologies may collect technical and browsing information automatically.

You may be able to adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that some parts of the website may not function properly if cookies are disabled.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Maintain business and project records
- Comply with legal, tax, accounting, insurance, or regulatory obligations
- Resolve disputes and enforce our agreements

When personal information is no longer reasonably needed, we will take appropriate steps to delete, anonymize, or securely dispose of it, where practicable.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy, security, or content practices of any third party. We encourage you to review the privacy policies of any external websites or services you use.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have received personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

11. Your Choices and Privacy Rights

You may contact us at any time to:
- Request access to the personal information you have submitted to us
- Request that we update or correct your information
- Request that we delete your personal information, subject to applicable legal or business recordkeeping obligations
- Opt out of marketing emails or text messages

We will review and respond to requests in accordance with applicable law.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time in our discretion. Any updates will be posted on this page with a revised Effective Date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

HH Sealcoating and Asphalt
Phone: 484-291-7964
Email: [email protected]